Action Plans eEurope and eEurope+

i2010 eGovernment Action Plan
http://europa.eu/scadplus/leg/en/lvb/l24226j.htm

eGovernment Action Plan roadmaps:
http://europa.eu.int/information_society/activities/egovernment_research/index_en.htm

eGovernment Good Practice Framework: www.egov-goodpractice.eu
Includes good practice database - resources, documents, publications, events, case studies, ...

RSS feed: http://www.egov-goodpractice.org/rss_gpd.rdf

EC: Online public services are increasingly interactive: “intelligent delivery” is the next frontier, says latest e-Government report

OECD: eGovernment for Better Government. PDF prezentation.

Austria: Transforming Public Services. PDF, transcript of speech.

UK: eAccessibility of public sector services in the European Union. PDF