Web Technologies Supporting Direct Participation in Democratic Processes



The Webocrat system provides functionality for three very different user groups. For this reason the system is divided into independent modules that can be utilised in varying combinations or separately.

Local authority users

Local authority users include the elected officials (council members) and administrative workers (clerks).

For representatives of the local authority the Webocrat system offers a comprehensive report generation tool that gathers and collates citizens' opinions.

The reports can take the form of e-mails or paper-based documents so that they can be viewed at leisure, in or out of office and if need be without an Internet access or a computer.

End users - Citizens

End users of the Webocrat can be, for example, non-government organisations or interest groups, private citizens, or local businesses.

Most features of the Webocrat system benefit the citizen user:

  • The Electronic submissions is a convenient way to approach local authority: The system scans the content of the submissions, whether they are e-mail, text documents or Web-based forms, and forwards them to the relevant recipient(s).
  • Webocrat's Discussion Forum and Polling Room are electronic community enhancing features that encourage the public to voice their opinions in an informal setting.

Webocrat system administrators

Webocrat system administrators are, for example, on the local government's payroll, an outsourcing partners, or independent consultants. They take care of the Webocrat portal.

System administrators and designers can apply the Webocrat Web content management module integrated into the Administration and Publication interface, for effective management of the material stored in the system.

The Webocrat content management solution facilitates typical Web-based content management operations, but it can also be used to manage the underlying ontology.